A Competitive Edge Earns Customer Loyalty

According to Paula Sartini, founder and CEO at BrandQuantum, the customer experience is the driving force behind every business as it gives companies a competitive edge that earns customer loyalty and attracts new customers. However, getting the customer experience right can be a challenge for companies, particularly as there is uncertainty in terms of what […]

Ensuring Your Company’s Data Is Secure During Lockdown

According to Paula Sartini, founder and CEO at BrandQuantum, many companies have shut their doors during the lockdown time, while others have implemented work from home strategies to maintain their operations and meet their customer’s needs. Whether employees are working from home or the office, customers expect them to keep their data secure at all […]

By |2020-04-28T09:19:56+02:00Apr 21st, 2020|Industry news|0 Comments

Embracing Tech Can Enhance Customer Experience

According to Paula Sartini, founder and CEO at BrandQuantum, the market is saturated with brands and companies are competing for customers on a global landscape. Competition in today’s business landscape has never been fiercer. At the same time, customers want to be delighted in every customer engagement and with so much choice, they aren’t afraid […]

By |2020-03-13T13:50:54+02:00Mar 10th, 2020|Branding, Marketing|0 Comments